bil777 Privacy Policy

1. Overview & Scope of This Policy

This Privacy Policy ("Policy") is issued by bil777 ("the Platform," "we," "us," or "our") and governs the collection, processing, storage, and disclosure of personal data relating to individuals ("you," "User," or "Player") who access or use the bil777 website at bil777.vip or any related services offered by the Platform.

bil777 operates in full compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC"). Where applicable, we also observe relevant international data protection standards to the extent they supplement Philippine law requirements.

This Policy applies to all personal data processed by bil777 in connection with account registration, identity verification (KYC), payment processing, customer support, platform analytics, and marketing communications. By registering a Player Account at bil777 or by continuing to use the Platform, you confirm that you have read and understood this Policy and consent to the processing of your personal data as described herein.

This Policy should be read together with the bil777 Terms & Conditions and Responsible Gaming Policy.

2. Personal Data We Collect

2.1 Registration & Account Data

When you register a Player Account at bil777, we collect the following personal data:

2.2 Identity Verification (KYC) Data

To comply with Philippine AMLA obligations and PAGCOR-aligned governance requirements, bil777 conducts Know Your Customer (KYC) verification. KYC data includes:

• Government-issued photo identification (e.g., SSS card, UMID, PhilHealth ID, driver's licence, or Philippine passport), including the identification number and expiry date;
• Selfie photograph for liveness verification against the submitted ID;
• Proof of address where required for enhanced due diligence;
• Source of funds documentation where required by applicable AML regulations.

2.3 Financial & Transaction Data

bil777 processes the following financial data in connection with deposits and withdrawals:

• GCash account number or PayMaya/Maya number linked to your account;
• Philippine bank account details (BPI, BDO, Metrobank, or other banks) where used for withdrawals;
• Transaction history, including deposit amounts, withdrawal amounts, dates, and payment reference numbers;
• Gaming transaction history, including bets placed, game results, and account balance movements.

bil777 does not store full card numbers. Where credit or debit card payments are enabled, card data is processed exclusively by our PCI-DSS compliant payment processor.

2.4 Technical & Usage Data

When you access the bil777 platform, we automatically collect certain technical data, including:

• IP address and approximate geographic location (to city level);
• Device type, operating system, and browser version;
• Session start and end times;
• Pages visited, games accessed, and features used within the Platform;
• Referral source (where you accessed the Platform from).

2.5 Customer Support Data

When you contact bil777 customer support via live chat or email, we retain records of those communications, including the contents of messages, support ticket numbers, timestamps, and the resolution outcome. These records are used to ensure service quality and to protect both parties in the event of a dispute.

3. How bil777 Uses Your Personal Data

bil777 processes personal data only for the specific, legitimate purposes listed below. We do not process personal data for purposes incompatible with those for which it was originally collected.

• Account management: To create, maintain, and administer your Player Account, including processing login requests, password resets, and account settings changes.
• Identity verification: To verify your identity as required under Philippine AMLA regulations, PAGCOR-aligned governance standards, and our own responsible gaming obligations, including the 21+ age requirement.
• Payment processing: To process deposits from GCash, PayMaya, BPI, BDO, Metrobank, and other accepted payment methods, and to process withdrawal requests to verified payment accounts in your name.
• Platform operation: To deliver the games, features, and services available on the bil777 platform, including personalised game recommendations based on your play history.
• Legal & regulatory compliance: To comply with Philippine legal obligations, including AML reporting to the Anti-Money Laundering Council (AMLC), tax reporting, and regulatory requests from competent Philippine authorities.
• Responsible gaming: To monitor gameplay patterns that may indicate problem gambling behaviour and to administer player-requested responsible gaming tools such as deposit limits and self-exclusion.
• Fraud prevention & security: To detect and prevent fraudulent activity, multi-accounting, bonus abuse, money laundering, and unauthorised account access.
• Customer support: To respond to your support requests, resolve disputes, and maintain records of communications for quality assurance purposes.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — only where you have provided your consent to receive such communications and have not subsequently withdrawn that consent.

4. Legal Basis for Processing Personal Data

Under the Data Privacy Act of 2012, bil777 relies on the following legal bases for processing your personal data:

• Contractual necessity: Processing required to perform our obligations under the bil777 Terms & Conditions, including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with Philippine law, including the Anti-Money Laundering Act, tax legislation, and regulatory requirements applicable to online gaming operators.
• Legitimate interests: Processing necessary for bil777's legitimate interests in fraud prevention, platform security, and responsible gaming, where those interests are not overridden by your rights.
• Consent: Processing for marketing communications, where your prior consent has been obtained and can be withdrawn at any time.

5. Sharing of Personal Data

bil777 does not sell, rent, or trade your personal data to any third party. We share personal data only in the following limited circumstances:

• Payment processors: We share financial data with GCash (G-Xchange, Inc.), PayMaya/Maya (Voyager Innovations), and Philippine banks strictly as necessary to process deposits and withdrawals. All payment processors are contractually bound to process data only as directed by bil777 and in compliance with Philippine data protection law.
• Game providers: Technical session data (player ID, bet amounts, game results) is shared with our licensed game content providers to operate the games you play. Game providers are not provided with your name, mobile number, or other directly identifying information beyond the anonymised player ID assigned by bil777.
• KYC verification services: Identity document and selfie data may be shared with a third-party KYC verification service provider operating under a data processing agreement with bil777 and bound by Philippine data protection requirements.
• Regulatory authorities: bil777 will disclose personal data to the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine authorities when required by law, court order, or regulatory direction. We will, where legally permitted, notify you of such disclosure.
• Corporate transactions: In the event of a merger, acquisition, or sale of all or substantially all of bil777's assets, personal data held by bil777 may be transferred to the acquirer as part of the transaction, subject to equivalent data protection obligations.

6. Data Retention

bil777 retains personal data for no longer than is necessary for the purposes for which it was collected, subject to minimum retention periods imposed by Philippine law:

• Account data and transaction records: Retained for a minimum of 5 years from account closure or the date of the last transaction, as required by the Anti-Money Laundering Act and PAGCOR-aligned record-keeping standards.
• KYC documents: Retained for a minimum of 5 years from the date of submission, or longer where an ongoing regulatory investigation requires extended retention.
• Customer support records: Retained for 3 years from the date of the relevant communication, unless the matter relates to a dispute or regulatory investigation, in which case records are retained until resolution.
• Marketing consent records: Retained until consent is withdrawn, plus 1 year thereafter to demonstrate compliant processing history.

On expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with NPC guidelines.

7. Security Measures

bil777 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• Industry-standard TLS/SSL encryption for all data transmitted between your browser and bil777's servers;
• AES-256 encryption for sensitive data stored at rest, including KYC documents and financial records;
• Multi-factor authentication requirements for administrative access to systems containing personal data;
• Role-based access controls ensuring that bil777 staff can only access personal data necessary for their specific function;
• Regular penetration testing and vulnerability assessments of the bil777 platform infrastructure;
• Formal data breach response procedures, including NPC notification protocols as required under the DPA.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that poses a real risk to your rights and freedoms, bil777 will notify affected individuals and the NPC within the timeframes required under the DPA.

8. Cookies & Tracking Technologies

bil777 uses cookies and similar tracking technologies on the bil777.vip website to improve platform functionality, maintain your session, and analyse aggregate usage patterns. The categories of cookies we use are:

• Strictly necessary cookies: Required for the platform to function, including session authentication cookies that keep you logged in to your bil777 account during a session. These cannot be disabled.
• Functional cookies: Remember your preferences such as language and display settings to improve your experience on subsequent visits.
• Analytics cookies: Collect anonymised aggregate data about how players use the bil777 platform, enabling us to identify areas for improvement. This data does not identify individual players.

You may disable non-essential cookies through your browser settings. Please note that disabling cookies may affect certain platform functionality. bil777 does not use third-party advertising or retargeting cookies.

9. Your Rights Under Philippine Data Privacy Law

As a data subject under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by bil777:

• Right to be informed: The right to be told what personal data bil777 holds about you, the purposes for which it is processed, and how long it is retained. This Policy fulfils that obligation.
• Right of access: The right to request a copy of the personal data bil777 holds about you, free of charge for reasonable requests.
• Right to rectification: The right to have inaccurate personal data corrected. You can update most account information directly from your bil777 account settings. For KYC-related corrections, please contact support.
• Right to erasure: The right to request deletion of your personal data, subject to bil777's legal retention obligations (e.g., AMLA minimum 5-year retention). Upon account closure, personal data beyond mandatory retention requirements will be deleted or anonymised.
• Right to object: The right to object to the processing of your personal data for marketing purposes at any time. To opt out of marketing communications, update your preferences in account settings or contact support.
• Right to data portability: The right to receive your personal data in a structured, commonly used, machine-readable format where technically feasible.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe bil777 has processed your personal data unlawfully.

To exercise any of the above rights, please contact bil777's Data Protection Officer at [email protected]. We will respond to all valid requests within 15 business days.

10. Children's Privacy

The bil777 platform is strictly intended for adults aged 21 years and older in compliance with Philippine gambling law. bil777 does not knowingly collect personal data from individuals under the age of 21. Any account found to belong to a person under 21 years of age will be closed immediately, all personal data associated with that account will be deleted (subject to minimum AMLA retention requirements for any transactions that may have occurred), and any balance in the account will be forfeited.

If you believe that bil777 may have inadvertently collected data from a person under 21 years of age, please contact us immediately at [email protected] so that appropriate action can be taken promptly.

11. Updates to This Privacy Policy

bil777 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. Material changes — defined as changes that significantly affect your rights or the ways in which we process your data — will be communicated to registered players via email notification or a prominent notice on the bil777 platform at least 14 days before taking effect.

The "Last Updated" date at the top of this Policy reflects the date of the most recent revision. Your continued use of the bil777 platform after the effective date of an updated Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you must close your bil777 account before the effective date of the revision.

12. Contact & Data Protection Officer

bil777 has appointed a Data Protection Officer ("DPO") as required under the Data Privacy Act of 2012 and the NPC's implementing rules. If you have any questions about this Privacy Policy, wish to exercise a data subject right, or have a privacy concern that you would like to raise directly with our DPO, please use the following contact channels:

• Data Protection Officer — Email: [email protected] (subject line: "DPO / Privacy Inquiry")
• Live Chat Support: Available 24/7 from within your logged-in bil777 account. Average response time under 5 minutes.
• Help Center: Visit our FAQ page for answers to common questions about your account and data.

We will acknowledge all privacy inquiries within 2 business days and provide a substantive response within 15 business days. If your inquiry cannot be resolved to your satisfaction, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.